You can add an extra layer of security to your Futrli login using multi-factor authentication (MFA). Once activated, you need to enter a verification code sent by text to your phone number when you log in to Futrli.
📌TIP: Multi-factor authentication (MFA) is also known as:
Two-factor authentication (2FA)
Double authentication
Two-step verification
Enable multi-factor authentication
Enable multi-factor authentication
You can switch on MFA within your profile settings.
After you log in to Futrli, click on your name on the top right, then click My profile.
Under Multi-factor authentication, switch the toggle.
Enter your mobile phone number.
Click Send code, then wait to receive your code by text.
Once you receive it, enter your verification code, then click Enable MFA.
After a few seconds, the MFA toggle shows as 'ON'.
You can deactivate MFA anytime, just switch the toggle.
Disable multi-factor authentication
Disable multi-factor authentication
If you want to deactivate MFA, follow the same steps as you would to enable it.
Under Multi-factor authentication, switch the toggle.
Enter your Futrli password.
Click Send code, then wait to receive your code by text.
Once you receive it, enter your verification code, then click Disable MFA.
After a few seconds, the MFA toggle shows as 'OFF'.
To reactivate MFA, just switch the toggle.
📎NOTE: If you no longer have access to the phone number used to enable MFA, contact Futrli support at futrli-help@sage.com who can help reset MFA for you.
Change phone number for multi-factor authentication
Change phone number for multi-factor authentication
If you want to change the phone number, you need to deactivate MFA and set it up again with the new number.
If you have access to the phone number, you can log in and disable MFA from your Profile settings yourself.
If you don't have access to the phone number, you need to contact Futrli support at futrli-help@sage.com to reset MFA for you.
Can I use an authenticator app?
Can I use an authenticator app?
Currently, the only MFA method for Futrli is a text to a mobile phone number.
📌TIP: You can also reset your password.