You can add an extra layer of security to your Futrli login using multi-factor authentication (MFA). Once activated, you need to enter a verification code sent by text to your phone number when you log in to Futrli.

📌 TIP: Multi-factor authentication (MFA) is also known as:

Two-factor authentication (2FA)
Double authentication
Two-step verification

Enable multi-factor authentication

You can switch on MFA by following these directions:

Open http://account.sso.sage.com/
Follow the directions to Protect your account.

If you are unable to log into this page, it is likely you have a different Futrli login setup.

You will need to follow these steps to enable MFA:

After you log in to Futrli, click on your name on the top right, then click My profile.
Under Multi-factor authentication, switch the toggle to ON.
Enter your mobile phone number.
Click Send code, then wait to receive your code by text.
Once you receive it, enter your verification code, then click Enable MFA.

After a few seconds, the MFA toggle shows as 'ON'.

You can deactivate MFA anytime, just switch the toggle.

Disable multi-factor authentication

You can switch off MFA by following these directions:

Open http://account.sso.sage.com/
Follow the directions to turn off MFA.

If you are unable to log into this page, it is likely you have a different Futrli login setup.

You will need to follow these steps to disable MFA:

After you log in to Futrli, click on your name on the top right, then click My profile.
Under Multi-factor authentication, switch the toggle to OFF.
Enter your Futrli password.
Click Send code, then wait to receive your code by text.
Once you receive it, enter your verification code, then click Disable MFA.

After a few seconds, the MFA toggle shows as 'OFF'.

To reactivate MFA, just switch the toggle.

📎 NOTE: If you no longer have access to the phone number used to enable MFA, contact Futrli support at futrli-help@sage.com who can help reset MFA for you.

Change phone number for multi-factor authentication

You can change the mobile number for MFA:

Open http://account.sso.sage.com/
Follow the directions to change your phone number.

If you are unable to log into this page, it is likely you have a different Futrli login setup.

You will need to follow these steps to change your mobile number for MFA:

After you log in to Futrli, click on your name on the top right, then click My profile.
Under Multi-factor authentication, switch the toggle to OFF.
Enter your Futrli password.
Click Send code, then wait to receive your code by text.
Once you receive it, enter your verification code, then click Disable MFA.
Under Multi-factor authentication, switch the toggle back to ON.
Enter your new mobile phone number.
Click Send code, then wait to receive your code by text.
Once you receive it, enter your verification code, then click Enable MFA.

If you don't have access to the phone number, you need to contact Futrli support at futrli-help@sage.com to reset MFA for you.

Can I use an authenticator app?

To use an authentication app,

Open http://account.sso.sage.com/
Follow the directions to Protect your account.

If you are unable to log into this page, it is likely you have a different Futrli login setup. Currently, the only MFA method for this Futrli login is a text to a mobile phone number.

📌 TIP: You can also reset your password.