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ERROR: 'Failed to save consolidation'

Explains why this error appears and how to resolve it, including steps to reconnect a missing Futrli organisation.

If you see this error when trying to save your consolidation settings, it usually means one or more of the organisations you're trying to add isn't connected to your Futrli workspace.

Failed to save consolidation


Why this happens

A consolidation can only include organisations that are actively connected and visible under your Data Connected Organisations. If an organisation has been disconnected or removed from your workspace, Futrli cannot save it as part of the consolidation — and will return this error.


How to resolve it

  1. Click into the organisation that is disconnected.

  2. In the top navigation bar, click Sync now to refresh your organisation data.

  3. Once the organisation is reconnected, go to Manage Organisations > Consolidations > Consolidation settings.

  4. Add the organisation to Consolidated entities and try saving again.

📎 NOTE: If the organisation you're adding isn't visible under Data connected organisations, you'll need to reconnect it before you can include it in a consolidation.


Still seeing the error?

If the error persists after reconnecting the organisation and syncing your data, contact our support team. It helps to share:

  • The name of the consolidated organisation you are editing

  • The name of the organisation you are trying to add

  • Whether the error appears immediately after clicking Save, or after a short delay

  • A screenshot of the error if possible

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