How to subscribe
You can subscribe after you create your trial account.
Once you log in, you'll see a green banner at the top of your workspace. This shows how many days of your trial you have left. You can follow the link to subscribe.
Understanding Account Separation
Futrli offers two distinct platforms: Futrli Advisor and Futrli Predict. These platforms operate independently, meaning that accounts and subscriptions are not linked between them. Below is a guide to help you understand and manage your subscriptions and accounts effectively.
Independent Platforms: Futrli Advisor and Futrli Predict are separate platforms. Having an account on one does not automatically grant access to the other.
Separate Subscriptions: Subscriptions for Futrli Advisor and Futrli Predict are managed independently. Actions taken on one platform, such as canceling a subscription, do not affect the other.
Cancel your subscription
If you need to cancel your subscription, or if you have any subscription queries, contact Futrli support. Please note that canceling a subscription on one platform (e.g., Futrli Advisor) does not impact subscriptions on the other platform (e.g., Futrli Predict). Each platform operates independently.
đ NOTE: Removing your organisations will not cancel your subscription. You must contact customer support to inform them of the cancellation đ NOTE: Futrli Advisor and Futrli Predict subscriptions are managed separately. Ensure you contact the correct platform's support team for subscription-related queries.
Canceling a Futrli Predict Trial
If you accidentally create a trial account on Futrli Predict but intended to use Futrli Advisor, follow these steps:
Cancel the Predict Trial: Ensure that the trial subscription on Futrli Predict is canceled to avoid confusion or unintended charges.
Access the Correct Platform: Log in to Futrli Advisor using the appropriate URL to manage your paid organization.
Sage For Accountants subscription
If you use Sage For Accountants you will be able to remove the subscription yourself, to do this:
Click into the client folder.
Go to products.
Manage subscriptions.
Click Cancel subscription on Futrli.
đ NOTE: You may see a number of days appear once cancelled, if you're transferring the client you will need to wait this length of time before being able to transfer.